New name for HACC

July 24, 2015

Home and Community Care services (broadly known as HACC) have had a name change to Commonwealth Home Support Program (CHSP).

Commonwealth Home Support ProgramThe Commonwealth Home Support Program is one of the changes the Australian Government is making to help older people (65 years and over or 50 years and over for Aboriginal and Torres Strait Islander people) to stay in their homes and communities for longer. This name change took effect from 1st July 2015.

HACC services have operated in Warialda,Delungra and Bingara, under the auspicing body of Gwydir Shire Council, for many years. Each centre has received the name change to Commonwealth Home Support Program. Our service streams of Meals, Transport and Social Support will operate as usual.

Other changes include a new process for accessing services for eligible Clients, known as My Aged Care. New Clients have the option of logging on to the My Aged Care Portal to access a service themselves, or asking Staff to assist them in lodging a referral.

Existing Clients do not need to make any changes to continue with services of Meals, Transport or Social Support, provided there are no major changes to the services required.

“Please be assured that we are in the same buildings, with the same friendly Staff and Volunteers,” said Community Aged Care Services Manager Lenore Kennedy
“We welcome the opportunity to continue to provide you with facilities in our centres in Warialda, Delungra and Bingara.”